Business Relationships

Cashews And Peanuts

 

A recent issue of The Costco Connection, discussing the evolution of house brands, cited packaging and efficiency issues.  A prime example was the design of a "square" jar for cashews that increased pallet capacity by 50%.  That, in turn, saved 600 truckloads a year in transporting cashews alone.  600 truckloads isn't peanuts, even for Costco.

Their liquid detergent bottle design increased pallet capacity by 33% with proportionate transportation savings--and improved consumer utility.  Full disclosure: they're doing something similar with gallon milk containers, but I've yet to figure out how to make the first pour go into the glass and not all over the counter.

These cases led me to two takeaways.  One is that "green" initiatives don't all have to be high-concept, multi-million dollar investments with decades-long payback periods.  We are surrounded by simple opportunities that are the right thing for the environment, for business, and for customers-- provided that we are willing to simplify and focus our visions.

The other is that these kinds of supply chain improvements outght to be what's coming out of better relationships and collaborative problem-solving with suppliers who are able to think in terms of the downstream customer, and the ultimate consumer.  I don't know that to be entirely the case with Costco, but I suspect it is, and other companies have derived similar benefits from close and progressive business relationships.

When the supplier is able to apply parallel solutions for other customers, the benefits become part of a significant ripple effect with positive consequences all up and down the supply chain.  Powerful stuff.

What has your experience been?  Do you have to drive all the improvements, or do your business partners?  Or, do you develop them together?  If together, how do you either limit or promote their application outside of your specific relationships?

Comments




  • Certainly gives a new definition to fitting the square peg in the round hole.

    SteveV, 3 years ago | Flag
  • Sallie: I confess to a bias for actionable simple things v. complex ultimate solutions.  And, yes the time is here when the simple idea of coordinated supply chain collaboration is going to begin to separate winning frokm losing supply chains.

    artvanbodegraven, 3 years ago | Flag
  • You're onto a key issue, Brad.  packaging is one of the most overlooked areas for improvement in the end-to-end supply chain, and has ramifications in several dimensions.. BTW, the liquid detergent design was a collaborative effort with the manufacturer.

    artvanbodegraven, 3 years ago | Flag
  • Ah ha thoughts!  Thanks for sharing.  Also need to consider how the ultimate customer uses and stores these products.  Costco has "buyers" in their stores looking for larger volume and lower prices.  Many other retailers have "shoppers"  -- the first sale is made in the retail aisle and the second sale is made in the home when using the product.


    Supply chain considerations are clearly important for packaging design.  Collaboration between mfgers, shippers, retailers and end user customers in the supply chain can yield significant efficiencies.

    BradMitchell, 3 years ago | Flag
  • I love the idea that "simple" things often make the most sense. Working with others in the supply chain instead of independently or against them is a "simple" idea whose time has come.

    salliesherman, 3 years ago | Flag

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