I'm a Practice Leader at S4 Consulting, with a special interest in how business relationships in the worlds of logistics and supply chain management can be used to create win-win-win outcomes both upstream and downstream. This is, I think, a natural - and powerful - extension of the many successes in customer relationship management.
In decades of consulting, the most fun - and the greatest challenges - I've had have involved business relationships, either when they've gone well or when they've gone all pear-shaped.
I read to keep my brain from seizing up: anything by James Lee Burke, Faye and Jonathan Kellerman, the late Tony Hillerman, John Le Carre, early Stephen King, later Elmore Leonard, Robert B. Parker (Spenser only), Walter Mosley, David Liss, Jasper Fforde, Kurt Vonnegut, Jr., Sara Paretsky, and Alison Weir. Also, P. J. O'Rourke, Fran Lebowitz, and the extremely late Mark Twain.
The two books everyone must read are the brilliant socio-political commentary, The Once And Future King by T. H. White, and the funniest tragedy ever written, A Confederacy Of Dunces, by John Kennedy Toole.
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